Skip to main content

Single sign-on

These issues can occur when you configure or use single sign-on (SSO) with your organization's corporate identity provider (IdP).

Domain claiming is blocked​

Seqera blocks domain claiming when the organization has members with email addresses outside the claimed domain or existing workspace collaborators. The setup flow lists the affected users.

To resolve, see Prepare users before setup.

The claimed domain is rejected or becomes unclaimable​

Another organization might already have claimed the domain, or enabled a connection with the same domain claim after you claimed it. Contact Seqera support.

Users are not redirected to the corporate IdP​

Confirm that SSO is enabled for the organization and that the user's email domain matches the claimed domain.

An IdP user can't sign in​

Confirm that the user has access to the application or connection configured in your IdP and that the user's email domain matches the domain claimed in Seqera.

An existing user sees a linking problem during sign-in​

If Seqera can't link an existing account to the SSO identity, the user should contact an organization owner or Seqera support before trying again.

On this Page